We help you decide what to build.
The market is full of firms that will build whatever you ask for. Few help you decide what to ask for in the first place. That gap is where we work. Each engagement starts from the outcome you are trying to reach, and we will tell you when the work you are describing is not ours to do.
HR Operations organizational & service strategy
The structure of the function, the boundary between HR, payroll and shared services, and the service model employees meet when something goes wrong.
- Service model design
- Role and ownership mapping
- Case and knowledge strategy
ServiceNow HRSD advisory consulting
Independent advice on HRSD: what to configure, what to leave alone, and how to keep the platform serving the service model instead of replacing it.
- Readiness and roadmap review
- Implementation partner oversight
- Post-go-live adoption and AI agent strategy
Process excellence & improvement
Process work measured in employee effort, not cycle-time slides. We focus on the steps that deliver outcomes.
- End-to-end journey mapping
- Control rationalization
- Automation candidate assessment
Global payroll strategy
Multi-country payroll designed to be governed: one operating model, clear vendor accountability, and a control environment that survives an audit.
- Operating model and vendor strategy
- Country consolidation and transition
- Payroll controls and compliance posture
Controllership advisory
Where people operations meets the finance close. Accountability, reconciliation and reporting that hold up under growth.
- Close and reconciliation design
- Segregation of duties review
- Cost and headcount reporting integrity
“A broken foundation is not free. The foundation should cost more than the platform.”
More Human, chapter 7
How we engage
Diagnostic
Four to six weeks. A defensible read of the current state and a recommendation you can take to the executive committee.
Advisory retainer
Standing access through a transformation, including partner oversight and steering committee support.
Program delivery
Named practitioners embedded through the change, drawing on our partner network where scale requires it.
Engagements are custom scoped. We do not publish rate cards.
